Shipping Information
Our goal is to process and ship all orders within 24-48 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 5:00PM CST, excluding holidays). We find that 95% of our customers that live within the continental United States receive their order within three business days of shipment!
US Shipping Methods
- Continental United States:
Physical street address. sent via UPS.
P.O. Boxes - NO SHIPMENTS TO PO BOXES ‚ sorry!
- Hawaii, Alaska and Puerto Rico: Sent via UPS. |
US Shipping Times (UPS)
Here are the general shipping times when the package has been shipped to a physical street address:
- UPS Ground (1-4 Business Days)
- UPS 2nd Day Air (2 Business Days)
- UPS Next Day Air Saver (Delivery by the end of the next Business Day)
- UPS Next Day Air (Delivery by 4:30 PM the next Business Day)
- UPS Next Day Air Early AM (Delivery by 10:30 AM the next Business Day) |
|
International Shipments
PLEASE NOTE: You may encounter a customs or duties fee when receiving your order. This is not in the control of Merritt Wellness and this fee will be dependent on your country. In some Countries Supplements are restricted for import to a 90 day supply and must be for your own personal use. *Losses incurred due to exceeding your Countries limitations will not be refunded. Here are the general international shipping times:
Using UPS:
- Worldwide Express (Within 5 Business Days)
- Worldwide Expedited (Within 7-10 Business Days)
- Worldwide Express Plus (Within 3-5 Business Days)
- Worldwide Express Saver (Within 10 Business Days) |
Problems with Your Order?
Please contact our Customer Service Department if you have any issues with your order: clientcare@merrittwellness.com
Merritt Wellness Center reserves the right to hold any order for a security review. If your order is affected, you will be notified. |
|
Returns:
We proudly offer a 100% money back, no-questions-asked guarantee on all supplements and packages. We are committed that you are fully satisfied with your purchase — if you are not, we will do whatever we can to make it right. For your return, we strongly recommend that you ship any unused items via UPS Ground (so you can track your shipment) along with a note detailing how we can credit your account, and the reason for your return, to the following address:
Merritt Wellness Fulfillment
2032 Centimeter Circle
Austin, TX 78758